Refund Policy
We want you to be happy with Checkora. That's why there's a free live demo — please try it before buying. If you buy and something is genuinely wrong, this is how refunds work.
We do not refund without questions
Every refund request is reviewed by a person. Email support@checkora.xyz within 14 days of your purchase with your order email or order number and tell us what went wrong. We will ask follow-up questions, and we need a valid reason before a refund is issued. "I changed my mind" or "I did not try the demo" is not a valid reason.
What counts as a valid reason
- Checkora does not run or crashes on your Mac and we cannot fix it after trying.
- A feature we advertise does not work as described.
- You were charged twice, or bought by mistake in a way we can verify.
- Your Mac is not supported and this was not clear before you bought.
How refunds work
- Approved refunds are issued by our reseller, Lemon Squeezy, to your original payment method.
- It usually takes 5–10 business days for the money to appear, depending on your bank.
- When a refund is issued, the license key is deactivated.
After 14 days
Purchases older than 14 days are generally not refundable. If something is wrong — for example, the app stopped working after a macOS update and we cannot fix it — contact us and we will do our best to help.
Duplicate purchases
Bought twice by mistake? We'll refund the extra purchase at any time.